Refund Policy

Last updated: November 2026

30-day money-back guarantee

Every NO LABEL purchase comes with a 30-day money-back guarantee. If you're not satisfied for any reason, you can get a full refund if you ask within 30 days.

• When the 30 days start: on the date of the charge you want refunded, as shown on your Paddle receipt.
• What it covers: every payment: the first payment and each monthly renewal of a subscription (Founder, Studio, Founding Studio, Agency), storage packs, prorated upgrade charges, and one-time Brand Signal Intelligence Reports.
• No reason is required, and the full amount of that charge is refunded to the original payment method.

How to request a refund

Our order process is conducted by our online reseller Paddle.com, the Merchant of Record, which handles refunds. To request one, visit paddle.net, find your order using the email you paid with, and choose to request a refund, or reply to your Paddle receipt email.

See also Paddle's Refund Policy and Buyer Terms.

Cancelling a subscription

You can cancel at any time from Settings → Plan and usage, or through paddle.net. Cancelling stops future renewals, and you keep access until the end of the period already paid. There are no cancellation fees. Cancelling and asking for a refund are separate: if you also want your latest charge back, request a refund within 30 days as described above.

Contact

Berta Amelinaite (sole proprietor), operating NO LABEL
Order and refund support: paddle.net.